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ServiceTitan · AI Systems Integration

ServiceTitan holds the truth about your revenue. We connect AI to it.

Bluefrog integrates with the ServiceTitan API to join operational reality — bookings, dispatch, jobs, estimates, sales and revenue — with the marketing, call and customer systems that created the opportunity in the first place. Not another attribution report. One connected journey.

ServiceTitan APIGoogle AdsLSAMetaCall TrackingWeb FormsDashboards
The Full Journey

Marketing systems stop at the lead.
ServiceTitan starts at the booking.

The most expensive gap in home services is the one between those two sentences. Bluefrog closes it end to end.

GOOGLE · META · WEBSITE
CALL · FORM · SMS
BLUEFROG — LEAD + CALL INTELLIGENCE
SERVICETITAN
BOOKING
DISPATCH
JOB
ESTIMATE
SALE
REVENUE
BLUEFROG INTELLIGENCE
MANAGEMENT DECISION

Ad platforms report clicks, calls and cost per lead. They have no idea whether the technician arrived, whether the estimate closed, or what the job was worth. ServiceTitan knows all of that — and has no idea which keyword, which Local Services Ad, which landing page or which CSR conversation produced it.

Bluefrog sits between them. We take the marketing and communication side — Google, Meta, organic, the website, the phone system, forms and SMS — run it through AI call and lead intelligence, and then match those records against ServiceTitan customers, bookings, jobs, estimates and invoices through the ServiceTitan API.

The result is a single record of what actually happened: this source produced this call, this call was handled this way, this booking was created, this technician ran the job, this estimate was presented, this amount was sold, this revenue was recognized. Management stops arguing about which report is right, because there is only one journey.

Bluefrog integrates with the ServiceTitan API. Bluefrog is an independent technology company and is not affiliated with, endorsed by, or a partner of ServiceTitan.

Beyond Attribution

Attribution is one question. Operations asks a dozen more.

Attribution tells you where a lead came from. Integration tells you what your business did with it.

Bookings vs revenue

Booking count and revenue do not move together. A channel can raise booking volume while lowering average job value. Bluefrog reports both side by side, per source, per service category, per location — so growth in activity is never mistaken for growth in business.

The estimate pipeline

Open estimates are the quietest number in home services. Bluefrog tracks presented value, sold value, open value and aging from ServiceTitan, then automates follow-up and surfaces the estimates that are drifting toward dead before anyone notices.

Revenue per lead by source

Cost per lead is a marketing metric. Revenue per lead is a business metric. When both sit in the same table, budget conversations get much shorter — and usually move money toward something other than the cheapest lead.

Call handling tied to booked jobs

A CSR score means little on its own. Bluefrog joins each evaluated call to what happened next in ServiceTitan, so coaching is grounded in booked jobs and completed revenue rather than in opinions about tone.

Capacity and demand

Dispatch data shows where the board is full and where it is empty. Marketing that ignores capacity buys leads you cannot serve. Connected data lets spend follow available capacity by trade, by market and by week.

Customers, not just leads

ServiceTitan already knows who is a member, who has aging equipment and who had a declined recommendation. Customer intelligence turns that history into reactivation, renewal and follow-up work.

Revenue Intelligence

What management actually gets.

Connected ServiceTitan and marketing data, reported the way an owner thinks about the business.

bluefrog · servicetitan intelligence Illustrative Data

Bookings vs Revenue — trailing 12 weeks

Estimate Pipeline — presented / sold / open

Lead source → booking → revenue

Lead SourceLeadsBooked Book RateCompleted Jobs RevenueRevenue / Lead
Google LSA31023275%214$289K$932
Paid Search42026864%241$311K$740
Organic / GBP28019670%180$243K$868
Meta1507852%66$88K$587
Repeat / Membership20517887%171$226K$1,102

Illustrative data. Figures are examples of report structure, not client results.

Revenue Intelligence →  ·  Custom dashboards →  ·  Marketing Intelligence →

Call Intelligence + ServiceTitan

Evaluate the call. Then check what ServiceTitan says happened next.

Every inbound call is transcribed, summarized and classified for intent and bookability, then scored against a rubric your leadership defines — greeting, discovery, urgency, appointment attempt, membership conversation, whatever you actually manage to. Your standards; AI-powered evaluation.

Bluefrog then joins that evaluation to the ServiceTitan record. Did a booking get created? Was it kept or cancelled? Did the job complete? What was invoiced? That join is where call coaching stops being subjective. You can see which handling patterns precede booked, completed, higher-value work — and which bookable calls left the building without an appointment.

How rubric evaluation works →
AI call analysis →

bluefrog · call → servicetitan join Illustrative
Source
Google LSA Paid
Intent
No heat — furnace
Bookable
Yes
ServiceTitan Booking
Created · same day
Job Status
Completed
Estimate
Presented · Open
Greeting & brand
9.4
Problem discovery
8.6
Urgency handling
6.1
Appointment attempt
10
Membership offer
4.5
How the Integration Is Built

Engineering, not a spreadsheet export.

This is an API integration project run by people who have been building production business systems since 1997.

01 · CONNECT
Authenticated ServiceTitan API access, scoped to what the reporting needs
  • Customers & locations
  • Bookings & jobs
  • Appointments & dispatch
  • Estimates & invoices
  • Campaigns & call records
  • Memberships
02 · RESOLVE
Identity matching between marketing and operations
  • Call, form and SMS records
  • Phone / address / customer matching
  • Source and campaign mapping
  • Duplicate and repeat-caller handling
  • Multi-location routing
03 · EVALUATE
AI comprehension and scoring on top of the joined record
  • Transcription & summaries
  • Intent & bookability
  • Company-defined rubrics
  • Estimate aging
  • Revenue per lead
04 · ACT
Reporting and automation that reaches real people
  • Management dashboards
  • Daily analysis & alerts
  • Estimate follow-up automation
  • Missed-opportunity flags
  • Budget and capacity signals

Where the Bluefrog Intelligence Platform already covers the requirement, implementation is fast and modular. Where your operation is unusual — an odd job-type taxonomy, a second CRM, a franchise rollup, a home-grown dispatch tool — we build the remaining piece. API integration and custom software have been the core of this company for more than twenty-five years.

Who This Is For

Contractors who already run on ServiceTitan and want the rest of the picture.

HVAC Plumbing Electrical Garage Doors Roofing Restoration Multi-Location Private-Equity Rollups

If you have call recordings nobody has time to listen to, a marketing report that disagrees with your ServiceTitan report, an estimate backlog nobody is working, or a budget conversation that keeps circling back to cost per lead, the problem is almost never the software. It is that the systems are not connected to each other. That is the entire job here — see home services marketing built on operational data and Google Local Services Ads connected to revenue.

AI is easy to access. Making it useful is hard.

Bluefrog makes AI useful by integrating it with the way your business actually works — your software, your calls, your customers, your marketing and your revenue.

Technology development since 1997 · AI integration platforms since 2001