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AI Systems Integrator

AI integrated into the way your business actually works.

Bluefrog connects artificial intelligence with your software, communications, marketing and business data — to automate work, evaluate performance, uncover opportunities and improve measurable business outcomes.

01
New call received
inbound · tracked number · Google Ads
02
Call transcribed
4:12 · speaker separated
03
Intent identified
AC Replacement · urgency detected
04
Lead matched to customer record
existing customer · 2 prior jobs
05
Booking detected
appointment created
06
ServiceTitan updated
job · source · call recording linked
07
Revenue event received
job completed · invoiced
08
Marketing source matched
campaign → booked job → revenue
09
AI analysis
revenue per lead up · booking rate steady
10
Management insight delivered
daily brief · exception flagged

Illustrative sequence. Timings compressed for demonstration.

ServiceTitanGoogleMetaVoiceCRMWebAPIsCustom Software
0
Technology Development Begins
0
First AI Integration Platforms
0
Organizations Served by Our Platforms
0+yrs
Building Production Systems

AI didn't create our technology company. AI expanded what our technology can do.

Operational AI

Generative AI creates things.
Operational AI connects to the actual business.

Most companies have tried AI that writes. Very few have AI that's wired into the systems where the company actually operates — the calls, the CRM, the bookings, the jobs, the estimates, the ad spend, the revenue.

Bluefrog brings AI into those systems. Not a chatbot on the side. Not another dashboard nobody opens. AI that reads your operational reality and acts on it.

What is Operational AI? →

bluefrog · operational surface
Calls Customers Employees CRM ServiceTitan Google Meta Websites SMS Email Advertising Bookings Jobs Estimates Sales Revenue Management Reporting
How It Works

One architecture. Four jobs.

The Bluefrog Intelligence Platform™ connects the systems you already use, understands what's happening inside them, evaluates it against your standards, and acts.

01 · CONNECT
Integrations into your real systems
  • ServiceTitan
  • Google
  • Meta
  • CRM
  • Voice
  • Websites
  • SMS / Email
  • Databases
  • Custom APIs
02 · UNDERSTAND
AI comprehension of raw activity
  • Transcription
  • Translation In Dev
  • Summaries
  • Intent
  • Customer context
  • Lead classification
  • Business context
03 · EVALUATE
Scored against your standards
  • Custom rubrics
  • Lead quality
  • Call handling
  • Marketing performance
  • Sales performance
  • Revenue performance
  • Operational performance
04 · ACT
Automation with business context
  • Automation
  • Alerts
  • Follow-up
  • Content
  • Tasks
  • Management recommendations
  • Customer communication
  • Marketing actions

01 · Connect

The systems you already run, wired into one layer.

ServiceTitanGoogle MetaCRM VoiceWebsites SMSEmail DatabasesCustom APIs

02 · Understand

Raw activity becomes structured meaning.

Call

Transcription

Speaker-separated text from every conversation.

Form

Intent

What the customer actually wants, classified.

Customer

Context

History, prior jobs and lifetime value attached.

Click

Lead classification

Source, campaign and quality resolved.

Job

Summary

What happened, in a sentence a manager can read.

Estimate

Business context

Where this sits against capacity and pipeline.

03 · Evaluate

Scored against the standards you define.

bluefrog · evaluationIllustrative
Bookable
Yes
Booked
No
Call Score
0 / 100
Lead Quality
High
Revenue Opportunity
$0
Follow-up
Required

04 · Act

Automation that fires with business context attached.

Send SMSUpdate CRM Create taskNotify manager Follow up estimateAdjust marketing Generate content

See how AI systems integration works →

Home Services · ServiceTitan

We speak ServiceTitan. And the systems around it.

Home services is one of Bluefrog's strongest specialties. We connect operational ServiceTitan data — bookings, dispatch, jobs, estimates, sales — with the marketing, call and customer systems around it, so management sees one connected journey instead of five disconnected reports.

HVAC, plumbing, electrical, garage doors, roofing, restoration and multi-location home services operations.

GOOGLE · META · WEBSITE
CALL · FORM · SMS
BLUEFROG — LEAD + CALL INTELLIGENCE
SERVICETITAN → BOOKING → DISPATCH → JOB
ESTIMATE → SALE → REVENUE
BLUEFROG INTELLIGENCE → MANAGEMENT DECISION
bluefrog · one customer journeyIllustrative
CLICKGoogle Ads
CALL4:12
LEADQualified
BOOKINGSame day
JOBCompleted
SALEClosed
REVENUE$0
AI ANALYSISRev/lead +18%
DECISIONIncrease allocation
Revenue Intelligence

Connect marketing to what actually happened.

Ad platforms know they generated a click. ServiceTitan knows a job produced revenue. Bluefrog connects the journey between them.

bluefrog · revenue intelligence Illustrative Data

Leads vs Revenue — trailing 12 weeks

Lead Source vs Revenue

Calls → Qualified → Booked → Completed → Revenue

Marketing Spend vs Revenue

Explore Revenue Intelligence →  ·  Custom dashboards →

AI Call Intelligence

Turn every customer call into business intelligence.

Every call becomes transcription, summary, intent, bookability, rubric evaluation and CRM data — automatically.

bluefrog · live callIllustrative
INCOMING CALL · (405) ***-**41
Transcribing…
Analyzing intent…
Identifying opportunity…
Scoring call…
Updating customer record…
bluefrog · result
Intent
AC Replacement
Bookable
Yes
Booked
No
Opportunity
High
CSR Score
82 / 100
AI Coaching
The customer expressed urgency but was not offered the earliest available appointment.
Follow-up automation triggered
bluefrog · call analysis Illustrative
Call Duration
4:12
Intent
AC Repair Service
Bookable
Yes
Booked
Yes
AI Summary
Customer reports upstairs AC is running but not cooling. CSR confirmed service location, discussed scheduling and booked a technician.
Greeting
9.5
Discovery
8.2
Urgency
6.4
Appointment Attempt
10
CALL
TRANSCRIPTION
AI SUMMARY · INTENT
BOOKABLE? · BOOKED?
CUSTOM RUBRIC
COACHING OPPORTUNITY
CRM / SERVICETITAN
REVENUE

See AI Call Analysis →

Bluefrog AI Rubric Analysis

Your standards. AI-powered evaluation.

You define what good performance looks like — greeting, discovery, empathy, urgency, appointment attempt, closing. Bluefrog's AI evaluates every interaction against those standards and returns a score, the evidence, an explanation, the coaching opportunity and the trend.

Different rubrics for CSRs, sales, dispatch, technicians, lead qualification, estimate follow-up, quality assurance — whatever your operation needs to measure.

How rubric analysis works →

bluefrog · CSR rubric — weekly trend Illustrative
CUSTOMER SPEAKS SPANISH
BLUEFROG VOICE AI · TRANSLATION
EMPLOYEE RECEIVES ENGLISH
EMPLOYEE RESPONDS
AI TRANSLATION
CUSTOMER HEARS SPANISH
Voice Translation In Development

Language barriers shouldn't cost you customers.

Bluefrog is developing real-time AI voice translation so businesses and customers can speak different languages on the same call. Combined with transcription, summaries and rubric analysis, translation becomes part of one connected voice pipeline — not a separate gadget.

About AI Voice Translation →

Marketing Intelligence · AI Business Analyst

An analyst that already read every report.

Once your data is connected, Bluefrog AI helps answer the three management questions that matter: What changed? Why did it change? What requires attention?

bluefrog · analysis engineIllustrative Data
calls0
qualified0
bookings0
jobs0
revenue$0
ad spend$0
estimates0
Attention
Lead volume decreased 12% week over week, concentrated in organic search.
Opportunity
$184,500 in unresolved estimate value detected; the oldest third has had no contact in two weeks.
Performance
Booking rate increased 7.4% following the urgency-handling coaching focus.
Marketing
Google Ads revenue per lead increased 16% while spend held flat.
Action
Follow up with 27 high-value unclosed estimates before end of week.
bluefrog · daily analysis Example Insights
Attention
Lead volume fell 18% yesterday, primarily due to lower search demand.
Watch
Paid Search generated additional calls, but revenue per lead decreased.
Watch
Booking rates increased while average revenue per completed job declined.
Action
Seven qualified opportunities were not booked.
Pipeline
A significant amount of open estimate value remains unresolved.

Attribution and correlation — both.

Attribution says "this lead generated this job." Business intelligence asks "what happens to total revenue when total lead volume changes?" Bluefrog supports both — which sources produce the strongest bookings, whether revenue per lead falls when volume rises, whether paid media stabilizes demand when search softens, whether open estimates are quietly accumulating.

Content Intelligence

The Bluefrog AI Answer Hub

Not "AI writes blog posts." A content intelligence system: it discovers the questions your customers actually ask, publishes structured educational answers, clusters topics, links services and locations, and optimizes for both search engines and AI search.

Closed loop: customer calls surface generalized questions → questions become content opportunities → the Answer Hub publishes → Google, AI search and social bring new customers → new calls. (Only generalized topics — never private customer information.)

calltripleplay.com/articles/
The Answer Hub on a live Bluefrog client deployment — 328 categorized articles across HVAC, plumbing and electrical with search and topic filters
Platform + Custom

If the platform solves 80%,
we build the other 20%.

And if the technology doesn't exist, we build that too. That has been the Bluefrog job description since 1997.

Bluefrog Intelligence Platform

Faster, modular implementation on proven integration architecture.

  • Configurable modules, connected to your systems
  • Voice, evaluation, revenue, marketing, customer, automation
  • Extended around your operations — not the other way around

Explore the platform →

Custom AI Systems Integration

When the business requires something unique.

  • Custom AI agents, APIs, dashboards and SaaS
  • Custom CRM functions, workflow engines, voice applications
  • Custom evaluation systems, databases, management software

Custom AI development → · Custom software →

Marketing is part of the system — not the whole story.

TRADITIONAL AGENCY:
CLICK
LEAD
BLUEFROG:
CLICK
CALL
LEAD
BOOKING
JOB
SALE
REVENUE
AI ANALYSIS
MARKETING DECISION

Paid media connected to revenue →  ·  SEO →  ·  AI search →  ·  Websites as business infrastructure →

Measurable Results

Measurable results. Not AI hype.

0
Revenue Growth
Selected engagements
0
Cost Reduction
Achieved simultaneously

The message is not "spend more to make more." Selected Bluefrog engagements have combined technology, automation, business intelligence and marketing optimization to grow revenue while improving efficiency — better media allocation, automated summaries and evaluation, centralized management intelligence, and connected systems that eliminate duplicate work.

Results reflect selected client engagements. Individual results vary based on market, company, implementation and other factors.

How we create efficiency →

The Ecosystem

Hover a system to see what Bluefrog reads from it.

Every one of these is a live integration, not a logo on a slide.

BLUEFROG
INTELLIGENCE
core

All 120+ integrations →

History of Innovation

We've been early before. Repeatedly.

Mobile systems before mobile was default. Real-time alerts before push notifications. Payment platforms before modern fintech. Business automation before the AI boom.

  • 1997
    Custom software and technology development begins
    Databases, business applications, early web systems.
  • 2001
    AI integration & intelligent platforms
    Intelligent integration technology — including one of the early real-time mobile tornado alert systems in Oklahoma.
  • Enterprise
    Payments & enterprise systems
    GE CareCredit technology; US Payments kiosk platform built around PCI and NACHA requirements.
  • Mobile
    Mobile platforms at scale
    ICANN's first mobile site. Lennar & Ryland Homes mobile frameworks. Simpleview's initial mobile platform serving hundreds of CVBs and Chambers. mobiManage — Journal Record Innovator of the Year, 2009.
  • Automation
    Business automation & SaaS
    BizIQ CRM, management, automation and operational infrastructure. E-commerce and digital business platforms — Tulsa Zoo, Roger Raglin Outdoors.
  • TODAY
    Operational AI
    AI integration, business intelligence, voice intelligence, marketing intelligence and automation — on the same engineering foundation.
Financial Technology

GE CareCredit

Technology for the GE CareCredit system.

Platform Development

Simpleview

Initial mobile platform behind hundreds of CVB & Chamber deployments.

Automation + CRM

BizIQ

CRM, management, workflow and marketing automation infrastructure.

Payments

US Payments

Kiosk payment platform designed around PCI & NACHA requirements.

Early Mobile

ICANN

First mobile website for the organization that coordinates the internet's namespace.

Real-Time Systems

Tornado Alerts · 2001

Early real-time mobile tornado alert system — event-driven intelligence, decades early.

Decades of Real Technology → Visit the Playground →

Start Here

What do you want AI to solve?

Check everything that applies. We'll come back with how we'd wire it together.

AI is easy to access. Making it useful is hard.

Bluefrog makes AI useful by integrating it with the way your business actually works — your software, your calls, your customers, your marketing and your revenue.

Technology development since 1997 · AI integration platforms since 2001