Do Google Business Profile posts actually do anything?
Posts do not meaningfully move map pack ranking, and treating them as a ranking tactic wastes time. What they do is occupy space on a profile a searcher i…
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Google Business Profile, citations, maps and local visibility.
My Google Business Profile got suspended. What do I do first?
Stop editing immediately, then figure out which kind of suspension it is. A soft suspension leaves the listing visible but strips your management access; …
Should we answer our own questions in the Google Business Profile Q&A?
Yes. Posting real questions and answering them as the owner is allowed and is the only way to control what that section says. Anyone can answer questions …
What do the Google Business Profile performance metrics actually mean?
They split into how people found you and what they did. Searches are broken into direct, discovery and branded queries. Interactions cover calls, directio…
Why does my map ranking look different depending on where I check it?
Because local rankings are computed for the searcher's coordinates, not for a city. There is no single map pack position — there is a different result set…
Can I ask and answer my own questions in the Google Business Profile Q&A?
Yes. Google allows business owners to post questions and answer them, and the feature is public and crowd-editable, so if you leave it empty someone else …
How do I read Google Business Profile performance data without fooling myself?
Split every metric by whether the searcher already knew you. Searches that used your business name are demand you created elsewhere; searches that used a …
How do I find duplicate Google listings for a business that has no storefront?
Search Maps for your phone number, then your legal entity name, then each former address, then common misspellings of your brand. Duplicates for service a…
I found a second Google listing for my business. How do I fix it?
Identify which listing holds the reviews and the longer history before you touch anything — that one usually becomes the survivor. Then request a merge if…
Do reviews affect map pack rankings, or just conversion?
Both, through different mechanisms. Review count, rating and recency feed prominence, which is one of the three local ranking factors. Review text is also…
When is a second Google listing at the same address legitimate?
Rarely, and only under specific conditions: a department that is genuinely distinct, publicly customer-facing, permanently staffed and separately reachabl…
Does adding more cities to my service area help me rank in them?
No. Service areas tell customers where you will travel; they are not a distance input for ranking. Listing twenty cities does not make you a candidate in …
How many city pages can I build before Google treats them as doorway pages?
The count is not what triggers the problem. Substance is. A city page that only swaps the town name into the same paragraphs is a doorway page whether you…
Do city landing pages still work, or are they just doorway pages?
They work when each page contains something a person in that city could not get from your main service page, and they fail when they are the same page wit…
Are Google Business Profile posts worth the effort?
Their direct ranking effect is weak at best. Their real value is occupying profile space with current information and signalling that the business is acti…
Can I put a call tracking number on my Google Business Profile?
Yes, if you do it in the supported way: put the tracking number as the primary phone and keep your real main line as an additional number on the profile. …
Can I use a call tracking number on my Google Business Profile?
Yes, and there is a supported way to do it: put the tracking number in the primary phone field and your real published number as an additional number. Tha…
What is the right way to ask customers for reviews?
Ask every customer at the same point in the job, through one channel, with one link, and follow up once. Do not screen by expected sentiment — routing hap…
Which NAP inconsistencies actually matter, and which ones can I ignore?
Inconsistencies matter in proportion to how much the source is trusted and how likely a customer is to act on it. A wrong phone number on a major director…
Why does my ranking get worse the farther a customer is from my office?
Proximity between the searcher and your verified address is a ranking input Google has stated it uses, and for service area businesses it is unavoidable. …
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